SHIPPING POLICY
Thank you for shopping with us! We’re committed to getting your order to you as quickly and smoothly as possible. Please review our shipping policy below.
Order Processing
All orders are processed within 1–2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
During high-volume periods or promotions, processing times may be slightly longer.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
- Standard Shipping: 5-7 business days
- 2-Day Air: 2 days
- Express 3 Day: 3-4 business days
Please note that delivery times are estimates and may vary due to carrier delays, weather, or other factors outside our control.
Domestic Shipping
We currently ship within US only.
International Shipping
We currently do not ship internationally.
Shipping Carriers
We ship using trusted carriers such as USPS, UPS, FedEx.
Tracking Information
Once your order ships, you will receive a tracking number via email so you can follow your package every step of the way.
Lost, Delayed, or Damaged Packages
If your order is delayed, lost, or arrives damaged, please contact us at support@totaliezballoons.com within 7 days of delivery. We’ll work with the carrier to resolve the issue as quickly as possible.
Incorrect Address
Please make sure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer. If a package is returned to us due to an incorrect address, additional shipping fees may apply. If any package is lost due to an incorrect address at checkout, this is the fault and responsibility of the buyer who assumes all cost.
Questions
If you have any questions about shipping, feel free to contact us at support@totaliezballoons.com